India Service Centre · Global Delivery
While your day ends, our shift begins.
REQS Technologies India Pvt Ltd is the delivery engine of the REQS group — a service centre in India running US healthcare revenue cycles and HR operations overnight, so the work you hand off at close of business is finished before you open again.
+9.5h
Ahead of US Eastern — your overnight is our workday
9
RCM stages operated end-to-end in-centre
2
Delivery lines: healthcare RCM and HR operations
SLA
Every queue measured, every hand-off documented
Why our centre
An operations floor built for the night shift
Process discipline
Standardised procedures, automation and audit-ready documentation on every queue we touch.
Trained specialists
AR callers, certified medical coders and HR associates trained on US payer rules and labour compliance.
Follow-the-sun hand-off
Work received at your close of business is returned complete by your next morning — every business day.
What we operate
Nine RCM stages, run as one loop
Our teams operate every stage of the US revenue cycle as a single continuous loop — hand-offs happen inside the centre, not across vendors, so nothing leaks between stages.
- 01Eligibility & Prior Auth
- 02Patient Demographics
- 03Charge Capture
- 04Coding & Billing
- 05Claim Submission
- 06Payment Processing
- 07Denial Management
- 08Payment Reminders
- 09Analytics & Reporting
Delivery lines
Two delivery lines, one operations floor
US Healthcare
Revenue Cycle Management
Our RCM floor works US payer queues overnight — eligibility, coding, submission, denials and follow-up — so providers start each morning with a cleaner ledger.
- Eligibility & Prior Authorization
- Patient Demographics
- Coding & Billing
- Charge Capture
- Claim Submission & Follow-up
- Payment Processing
- Denial Management
- Payment Reminder Services
Global
HR Shared Services
Our HR operations teams run onboarding, employee data, payroll inputs and separations inside Workday, ServiceNow and major ATS platforms for global employers.
- Recruitment & Onboarding
- Compliance Management
- Employee Administration
- Payroll & Benefits Administration
- Separation Services
Put the night shift to work
Tell us which queues pile up while your office sleeps — we will show you how the centre clears them.
Talk to the centre